Is Artificial Intelligence More Hype, Less Reality?

As the hype around Artificial Intelligence (AI) goes on, companies and businesses nowadays boast about how their products and services use AI.

Uses of AI in Enterprise Tech

Usually, AI works with the data that has already been updated in the system. It analyses the data for correlations and patterns which are used for future predictions. Chatbots are used in a similar manner where they interact with people and provide automated assistance.

Using AI can be beneficial for businesses in a way that it provides enterprises with an insight of their operations. It makes sure that everything is well documented without any repetitions and merely makes the data analysing part quicker and smoother. But all this can fail if one doesn’t have the proper knowledge of its working and programs.

Is AI, much Hyped and Less of a Reality?

AI being everywhere in the news, it can be said that it is the need of the hour for company’s growth. Companies usually misunderstand the actual functioning of AI and generally don’t have a clear understanding of its programmes. Although it has a promising factor of easing up some of the hurdles of the company, organisations have to overcome the hurdle of implementing AI successfully in order to enjoy its benefits.

According to the recent survey conducted by KPMG, Artificial Intelligence as a technology is moving very fast. Even with ‘AI winter’, a term describing the downfall of AI in technology’s history, the market for enhancing tools and technology never stopped. In fact, people started taking interest in machine learning to ease up their production process. And with this AI made a comeback in the industry sector again.


Using AI can be beneficial for businesses in a way that it provides enterprises with an insight of their operations.

In the enterprise’s technology, AI has created a buzz amongst the manual workers. With its machine learning algorithm, it is masking the human agency behind certain processes. This has created a much-hyped demand in the market for AI trained people. But because of the less knowledge and understanding of its functioning there has been a shift in the hiring processes as well.

Current Enterprise AI Trends to Keep an Eye Upon in 2021

Starting from investors inclining more towards AI based companies, enterprises are seeking best practices to update their existing data management and IT infrastructure. Organizations are looking at how AIOps and AI network assistants can provide aid to their IT teams focusing more on strategic problems and improve the experiences of their employees and customers.

Some of the AI trends to watch out in 2021:

  • Greater cloud and AI collaboration which will help in monitoring and in managing the stored data.
  • AIOps will help IT sectors with an end-to-end visibility needed to support its employees in this new normal COVID world.
  • In the coming years there will be more structured data that RPA or Chatbots can use to automate transactional activity in an organization.
  • Artificial Intelligence will become more explainable. Top companies will be investing more in the education of their IT leaders so that they can understand and implement these AI solutions across the network.
Vaishali Das
Vaishali Das
Vaishali writes on financial concepts, business-life-cycle, start-ups and entrepreneurship. An alumna of Delhi University she specialises in digital publishing and SEO.



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